Frequently Asked Questions By Our Customers:
Q: What size will fit me?
A: It depends on the vendor. Every brand fits differently
Q: What is your return policy?
A: Returns must be made within 14 days of purchase with a valid receipt. The item must be unworn and tags still attached. If it is after 14 days you will get store credit or you can exchange the item.
Q: What are my payment options?
A: We accept Cash, Visa, Mastercard, American Express, and Apple Pay.
Q: Can I order my size if it is not in stock?
A: Yes you can! Shoes must be paid for before ordering.
Q: How long does it take for my item to come in?
A: Typically it takes about a week for your item to come in.
Q: When can I do pointe shoe fittings?
A: Pointe shoe fittings can be done during any of our hours that we are open. We just ask that you make an appointment, which can be done through our website.
Q: How long does a pointe shoe fitting take?
A: Pointe shoe fittings can take anywhere for 30 minutes- 1 hour.
Any other questions feel free to contact us!!!
Phone: 585-594-5430
Email: