Frequently Asked Questions By Our Customers:

Q: What size will fit me?

A: It depends on the vendor. Every brand fits differently

Q: What is your return policy?

A: Returns must be made within 14 days of purchase with a valid receipt. The item must be unworn and tags still attached. If it is after 14 days you will get store credit or you can exchange the item.

Q: What are my payment options?

A: We accept Cash, Visa, Mastercard, American Express, and Apple Pay.

Q: Can I order my size if it is not in stock?

A: Yes you can! Shoes must be paid for before ordering.

Q: How long does it take for my item to come in?

A: Typically it takes about a week for your item to come in.

Q: When can I do pointe shoe fittings?​

A: Pointe shoe fittings can be done during any of our hours that we are open. We just ask that you make an appointment, which can be done through our website.

Q: How long does a pointe shoe fitting take?

A: Pointe shoe fittings can take anywhere for 30 minutes- 1 hour.

Any other questions feel free to contact us!!!

Phone: 585-594-5430

Email: lisa@dancewearexpress.net